Order cancellation/Return/Exchange

Consumers have the right to cancel the order within  2 days on which Consumers receive the Items or within  24 hours after placing the order due to change of mind by consumers . Consumers have to inform us of your wish to cancel via email (support@xmerceqa.com) or call +974 7722 5622 within specified timeframe above.

Please note that Swimwear and Undergarments items cannot be returned due to hygienic reasons.

Consumers must take reasonable care of the goods and not use them incase items have been delivered to consumers.